Message regarding recent outage alert for SPv2 API

Incident Report for SpyCloud

Resolved

DATE: 10/26/2020
TIME: 5:38pm to 5:43pm CST
TITLE: Message regarding recent outage alert for SPv2 API
CONTACT: support@spycloud.com

The alert for the SP API today was a false alarm. There was a failure in our monitoring systems authentication layer which caused a false positive.

We are reviewing our monitoring system to see if we can prevent this issue from appearing again the future.

Posted Oct 26, 2020 - 17:30 CDT