Limited SpyCloud Portal login errors

Incident Report for SpyCloud

Resolved

We have been able to update the affected user accounts and all logins should now be successful.

Posted Jul 30, 2024 - 18:33 CDT

Identified

We are aware of an issue causing approximately 150 user accounts to receive an Internal Server (500) error when logging into the SpyCloud Portal. We have identified the cause of this issue and are currently working on a solution.

Posted Jul 30, 2024 - 17:30 CDT

This incident affected: Websites (Customer Portal).